PillPack has an “empathy training” as part of its new hire orientation Christina Farr, CNBC “So the cat is dead,” said Rachel Sandler, a new hire at Amazon-owned PillPack, as a pill-shaped candy rolled onto the floor. Sandler was in the midst of the company’s new hire orientation at its Somerville, Mass., offices in early… Read More »
Dive Brief: Providers are allocating a smaller percentage of medical supply purchases to Amazon this year compared to 2018, though they’ve increased the percentage of non-medical office supplies buys, perhaps because companies receive higher discounts in office than medical supplies from the e-commerce giant, a survey of hospital purchasing managers by UBS found. This isn’t… Read More »
A worker makes deliveries as a truck sits parked outside a Walgreens store in Los Angeles, California, U.S., on Oct. 20, 2017. Photo: Christopher Lee/Bloomberg In a boost for brick-and-mortar drugstore chains, J.D. Power says customer satisfaction remains high for pharmacies and the retail health services they provide. The independent analysis by J.D. Power comes… Read More »